tag:blogger.com,1999:blog-1502795124353366302024-02-19T00:28:49.929-08:00MCA CONSUMER AFFAIRS BUREAU 马华消费人事务局The MCA Consumer Affairs Bureau is a non-profit and non-government organisation established by the Malaysian Chinese Association (MCA).MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.comBlogger49125tag:blogger.com,1999:blog-150279512435336630.post-42552897223551644042010-08-16T23:04:00.000-07:002010-08-16T23:20:31.135-07:00刮刮乐集团闹市中大行其道敲诈 网民不甘被骗拍下照片网上公开「刮刮乐」的风气在我国盛行已久,然而,在隆雪一带沉寂许久后,近来却大有死灰复燃之势,而面子书上便有网友公布在时代广场外,刮刮乐集团明目张胆「行诈」的现场照。<br /><br />根据《辣手网》了解,面子书上共有多达145张照片,都清楚看到一批年轻男女,在现场以一些理由向路人索取签名,然后以此为由,逼使对方付费。<br /><br />根据本网向相关照片拍摄者了解,其一名女性友人便是受害者,而被敲诈了高达700令吉,拍摄者更告知,不少青年被骗入行,成为刮刮乐集团的「棋子」,替这些集团「卖命」。<br /><br />在相关145张照片中,都不难发现从事刮刮乐活动者,都是年轻男女,他们都是在闹市中向路人行诈,有关摄影者为免有更多人受骗,因此也在面子书上呼吁人们把相关照片共享开来。<span style="color:#ff0000;"><strong>(以下为刮刮乐集团部份成员的照片)<br /><br /></strong></span><div><div><div><div><div><div><img id="BLOGGER_PHOTO_ID_5506258071014262626" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 320px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjUI6hjDYM4AQvUo3jasahdsa9MIeKyw6oBNpCDiPrZGCGMLDSWH2dyg3gRWJ-fKfnQBz_xhqmhgoPLtqcxizrhYcCSufGlpOgaMHpcnxdSYpO149NhJ78oFlQ71X5of67GGPUFQaL8x_pU/s320/scratch%2520win2.jpg" border="0" /> <img id="BLOGGER_PHOTO_ID_5506258192119087266" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 320px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgH4DRFeb4Z9q0of-0dKIdy0W5xCroaPecKkL6g_18ZSmB9gfxXtIiqLnJs5w0G2wHiNpGnYL-FZNqIDp60Rc48M3IlcFFmiCuj6MTqpNvdh7PVm24_cXBApKrGV_YUrHFGNn5ZIyXcsmHr/s320/scratch%2520win%25203.jpg" border="0" /><br /><strong>面子书上设反刮刮乐页面</strong><br /><br />此外,面子书上也有「反对刮刮乐横行霸道」的页面,超过1000人成为其追随者,反对刮刮乐的猖獗。同时,该页面更有许多刮刮乐行骗的手段,包括使用的旧剪报等。<br /><br />政府虽一再打击刮刮乐,然而,却不曾听闻相关集团的首脑被逮捕,所谓的打击,都只是针对那些「跑腿」,当中更有不少是无辜被唆使的青年,而幕后主使却迄今仍逍遥法外。<br /><br />《辣手网》在此提醒读者,若在闹市中遇到陌生人索取签名,或以抽奖或参加游戏为由接触,请提高警惕,避免因小失大,贪图小便宜最后却成为诈骗集团下的「牺牲者」。同时,也呼吁年轻男女勿因要赚快钱,或贪图利益而以身试法,赚钱的管道很多,还是应脚踏实地为佳。<br /><br /><img id="BLOGGER_PHOTO_ID_5506258382615685794" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 255px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgiX8EGTH1ohpeZ5HI9pC_L3m4-DCgqoj1m07J0hZTNPIXfMiNsXSTa23jtXdpfR99yD-YKBYr3dxOX6lM02_sbaerwge1roDxWW2eDmMWLHLeh6G5DrGzCZRyp8mVgE4E5MGQGkKsH0bWt/s320/685921_scratch%2520win.jpg" border="0" /><br /><strong>柯松达:活跃20年执法单位却无功而返</strong></div><strong></strong><div><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjjfJ0kcaxsT1fk5g8pKv7XhokRncWf8ZPg47yV8nWf2gQQBcnvIsfBjK3JaLDMGehiWMdvo2Fw0U6-go-pqi44zReKvzpSqBSwgnnFqIG-Jf_ncl7vWss2najRyhFhKLoPqX7kX5IgDnNV/s1600/kua_mca.jpg"><img id="BLOGGER_PHOTO_ID_5506258572268666802" style="FLOAT: right; MARGIN: 0px 0px 10px 10px; WIDTH: 142px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjjfJ0kcaxsT1fk5g8pKv7XhokRncWf8ZPg47yV8nWf2gQQBcnvIsfBjK3JaLDMGehiWMdvo2Fw0U6-go-pqi44zReKvzpSqBSwgnnFqIG-Jf_ncl7vWss2najRyhFhKLoPqX7kX5IgDnNV/s200/kua_mca.jpg" border="0" /></a>专门处理刮刮乐投诉个案的马青清费人事务局副主任柯松达受访时说,刮刮乐活动存在已有20年,然而,这20年来都不见政府拿出决心,打击刮刮乐集团,避免更多无辜百姓受骗。<br /><br />「在4、5年前,报章已报导,全国民众被刮刮乐集团骗了至少300亿令吉,这是一个天文数字,但到今日为止,不是贸消部说人手不足,就是警方说提控不了相关集团。」<br /><br />柯松达不满地表示,刮刮乐已被政府于2007年宣布为非法活动,然而,警方却说无法在刑事法典下起诉相关人等,这是让人感到非常吊诡的。<br /><br />他说,曾经有报导指刑事法典第420条文,可以控诉刮刮乐集团,毕竟,这是欺诈的行为,警方不应说没有条文治罪。<br /><br /><strong>出现在特定地区容易被对付 时代广场和巴士总站最猖狂</strong><br /><br />柯松达(右图)进一步指出,刮刮乐集团成员都固定出现在一些地区,而相关集团也有办公室,要打击他们并非难事,执法单位不应以各藉口推搪采取行动。<br /><br />「就以时代广场为例,刮刮乐集团一直都在该处活跃,而另一个地点则是武吉加里尔的巴士总站。」<br /><br /><strong>以旧剪报让百姓上当 一巫裔妇女被骗10万元</strong><br /><br />他说,刮刮乐活动在2006年前是非常活跃的,更在各语文报章上掷钱刊登广告,还自吹自擂表明获得企业奖项,这容易让百姓相信,之后就让受害者抽到巨奖,有些甚至抽到旅游配套或名车。</div><div><br />柯松达表示,抽中奖者都认为物有所值,而在集团成员游说下,认为缴付一笔手续费或政府税务是合理之事,便奉上了相关金钱。<br /><br />「我接获一个个案,一名巫裔妇女就在这情况下,被骗了10万8000令吉,是被骗个案中最严重的。」<br /><br />此外,柯松达表示,一至两星期前,也有一名受害者向他投诉时,提供了其中一家刮刮乐集团的办事处地址和照片:XX-X, Jalan Mega Mendung, Off BT 5, Jalan Klang Lama,KL。<strong><span style="color:#ff0000;">(下图)<br /></span></strong><br /></div><img id="BLOGGER_PHOTO_ID_5506258727355660050" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 257px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDEkwCmXiu7jVjVYtvPh66lBZ2BnOEHjKE439gRDmjajAu3_Pgl4rx0ulkyuIZ-ELhNb1W7j6CTRPVAH1qe7w6GLJ14sBpmfsAgEwAhdFbvG9DceJ_JxC4LtDSFhyphenhyphentmayR9fea6Ve1s2UL/s320/scratch%2520win4.jpg" border="0" /> <img id="BLOGGER_PHOTO_ID_5506258967103132066" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 309px; CURSOR: hand; HEIGHT: 320px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuF8Xs6rviuWYN0OGqF5u-poS7hlHC5sK2BDgc1x5OWSJfRfvzldHd-l1XY90oyNWbs2VA4AkWJ0XNv5NY9EsKcJCt0PH_zHEyj7fkdfYYcPu73gmNEAFYGXNaIMmhKoCneR0j_t9P-9XF/s320/scratch%2520win5.jpg" border="0" /><br />(来源:<a href="http://www.laksou.com/?m=nation_more&id=2840">辣手杂志</a>)</div></div></div></div></div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-9611321870795069122010-07-16T05:23:00.000-07:002010-07-16T05:24:26.496-07:00政府节流须通过打击贪腐弊端,非向人民开刀马华消费人事务局主任李伟杰反对政府调高包括各种燃油和白糖等必需品的价格,因为有关调整将加重人民,尤其是中低收入阶层者的生活负担,并认为政府削减开支的最佳途径乃是停止一切公共部门的无谓浪费以及严格打击贪污舞弊,而不是向人民开刀。<br /><br />李伟杰针对政府于昨天开始启动调整补贴机制,每公斤白糖售价起25仙,各种燃油每公升售价一律起5仙,石油气每公斤售价则起10仙的措施,发表文告作出评论。<br /><br />也是马华中委的李伟杰指出,虽然首相拿督斯里纳吉声称有关调整将为政府每年省下7.5亿令吉的开销,以把这笔款项转用在更重要的教育和卫生等领域,但是他提醒首相,政府于2008年6月大幅调高汽油价格时,也曾经承诺将会把节省下来的40亿令吉,发展公共交通,但公共交通最终却没有获得显著改善,令人失望。<br /><br />他也强调,节省政府开销的最有效途径,是严厉打击政府部门的各种浪费及贪污舞弊现象。他指出,包括每年国家总稽查司报告所列出的政府部门各种管理不当、滥用公器、报大数、监督不足等弊端,以及公务员的大大小小各类贪污受贿案件,才是造成政府财政紧张的关键因素。<br /><br />“人民无法接受的是,政府一方面以节省开销的理由调整津贴,加重人民负担;另一方面却无法让人民看到政府在改善政府部门的各种弊端和贪腐现象方面,采取更为严厉的措施。例如今天就有报导指出,根据国会公账会揭发,国家基建公司集团因管理不当,发出84亿7000万令吉的债券却没能力赎回,须由政府承担赎回债券,这笔账最终也是由人民买单。”MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-44705556022961239862010-05-09T20:44:00.000-07:002010-05-09T20:46:10.194-07:00李伟杰:准证费措施恐损消费者利益,农业部贸消部应尽快与菜总会面马华消费人事务局主任李伟杰呼吁农业部以及国内贸易与消费部,尽快与马菜业联合总会举行会面,解决泰国生货入口准证费措施所引起的争议,以确保消费人权益不受损。<br /><br />也是马华中委的李伟杰说,马华认同政府部门任何能够保护本地业者、农民和消费人的有利政策,惟有关当局不应在完全没有与相关业者和消费人代表对话和协商的情况下,就突然执行一项事关业者和消费人利益的措施。<br /><br />李伟杰指出,据报道,农业部于5月1日开始强制规定从泰国入口的12种生货,每种须缴交80令吉准证费的措施,是在没有照会马菜业总会的情况下突然推出。<br /><br />“有关当局显然是在闭门造车的情况下拟定的措施,整个过程完全没有尝试了解业者和市场问题。让人难以接受的是,每一准证只能用一次,若再加上须缴付予关税局的费用,进口泰国生货的成本将大增,极可能引发国内菜市场涨价潮,最终受损的是广大的消费者,尤其是中低收入阶层。”<br /><br />李伟杰表示,农业部与贸消部目前应暂缓执行有关准证费措施,立即与相关业者和消费人代表会面,听取各方意见并作出广泛及深入的探讨,以拟定一个能够保障消费人利益的措施。MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-4506913892505468012009-11-30T22:43:00.000-08:002009-11-30T22:51:41.813-08:00马华雪州消费人事务局主办华裔讲解员一系列的培训课程马华雪州消费人事务局于2009年10月3日起至2009年11月3日,和马来西亚消费人协会联合会 (FOMCA) 联办华裔讲解员一系列的培训课程,并由5名讲师分享6个不同的课题包括《消费人的基本权利》、《Buy Things What You Need, Don’t Buy Things What You Want》、《消费人法律知识》、《如何有效存放药物》,《推崇环保阻止全球暖化》,同时非常荣幸邀请到全国消费人投诉中心主席为同志们分享《消费人如何明智投诉》等等的基本投诉知识。<br /><br />此培训课程的宗旨是要培训一群有意愿协助马来西亚消费人协会联合会成为华裔讲解员,并能够在各自区会的消费人事务局讲座里,把学到的资讯详细地传达出去甚至其他的区会。参与课程的同志们来自雪州瓜拉雪兰莪、乌鲁冷岳、加埔、格拉那再也、梳邦以及哥打拉惹区会,共有17名同志。<br /><br /><div align="left">如有任何区会消费人事务局有兴趣主办消费人事务讲座,欢迎致电马华雪州秘书处 03-55410884 / 03-5541 0814询问详情。<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhDlBj83bnxsxTVdn-tLa8N7OiJRaUrj5xC1yF_YcDWjo_0utJJ3xMDbfr0ZoT_iv6LCPWA_w52VYiuwpzdNT2-wEbZs6Xe_PNDFdRwP7dYLtHMu9IsjeihQ4faI-zeIws6FcKsuFrYODS8/s1600/IMG_5822.jpg"><img id="BLOGGER_PHOTO_ID_5410155383329029778" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 240px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhDlBj83bnxsxTVdn-tLa8N7OiJRaUrj5xC1yF_YcDWjo_0utJJ3xMDbfr0ZoT_iv6LCPWA_w52VYiuwpzdNT2-wEbZs6Xe_PNDFdRwP7dYLtHMu9IsjeihQ4faI-zeIws6FcKsuFrYODS8/s320/IMG_5822.jpg" border="0" /> <p align="center"></a>共有17名来自雪州区会同志踊跃出席聆听</p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgclzdyKc1ugtefBkSn4EbGgpp_nX4QB9lGFGf414biwFUsb1HEKxRrTbmgLbhSJ5R6EgMhu9cqMnkbnlrmPtrJny47GzOeqWhnGj0zouNhyphenhyphenoxXVxs-bM_Qw5FTE5Wn5aBPVBmCeZqBDC7P/s1600/IMG_5835.JPG"><img id="BLOGGER_PHOTO_ID_5410155379643347810" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 240px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgclzdyKc1ugtefBkSn4EbGgpp_nX4QB9lGFGf414biwFUsb1HEKxRrTbmgLbhSJ5R6EgMhu9cqMnkbnlrmPtrJny47GzOeqWhnGj0zouNhyphenhyphenoxXVxs-bM_Qw5FTE5Wn5aBPVBmCeZqBDC7P/s320/IMG_5835.JPG" border="0" /></a> <p align="center">主席符天来赠送纪念品于FOMCA讲师</p></div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-4122310317581582702009-10-01T19:34:00.000-07:002009-10-01T19:37:28.618-07:00MCA Selangor Consumer Affairs CampaignIn an effort to improve consumer awareness, the MCA Selangor Consumer Affairs Bureau jointly conducted a “Consumer Affairs Campaign” with the Ministry of Domestic Trade and Consumer Affairs, Federation of Malaysian Consumers Association (FOMCA), as well as MCA Kapar Division on 13 Sept 2009 at Klang Parade Shopping complex.<br /><br />This Consumer Awareness Campaign aims to enhance knowledge and awareness, by challenging currently held beliefs and thoughts of consumer behavior. MCA Selangor Consumer Affairs Bureau Chairman cum organizing chairman Sdr Foo Yen Lai urged the public be more “mindful”, whereby Malaysian consumers need to relook at their lifestyles and be willing to make fundamental changes to the way we live and to adapt to the new global scenario in order to act as smart consumers.<br /><br />MCA Secretary-General cum Chairman of Selangor State Liaison Committee Senator Dato’ Wong Foon Meng was invited to officiate this event. He expressed that consumers should know all their rights in order to better protect themselves against unlawful business practices.<br /><br />Foon Meng also touched on the 27 services sub-sectors of which the 30% Bumiputera equity requirement was effectively removed under the premiership of Prime Minister Dato’ Sri Najib bin Tun Abdul Razak. “This will increase the interests of foreign investors into our market,” he said. Foon Meng who is also the Senate President also expressed hopes that under the leadership of Prime Minister Najib, the government will announce more good news in the coming Budget scheduled to be announced in October.<br /><br /><div align="right">By Hoo Huy Sean</div><div align="right">The Guardian, September 2009 Issue</div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com2tag:blogger.com,1999:blog-150279512435336630.post-14635693196454615112009-09-13T21:32:00.000-07:002009-09-13T23:30:48.115-07:00Panduan Penjimatan Bijak dalam Kehidupan Seharian 通向“迈富”消费生活小贴士<ol><li>Bawa beg sendiri untuk mengisi barang yang dibeli ketika membeli belah. Beg plastic tidak mesra alam dan tidak boleh dibiogredasikan;</li><li>Kutip kertas, tin atau bahan-bahan lain yang boleh dikitar semula;</li><li>Menggunakan bakul dan bukannya troli di pasar raya. Ini akan mengurangkan perbelanjaan anda;</li><li>Beli tanaman keluaran tempatan. Ia bukan sahaja menjimatkan wang tetapi juga menyokong kehidupan petani tempatan;</li><li>Bandingkan harga antara kedai-kedai runcit dan membeli di tempat yang anda dapati harga dan kualiti yang terbaik;</li><li>Memilih barang tanpa jenama berbanding dengan barang berjenama. Anda boleh berjimat sehingga 30% dalam perbelanjaan anda;</li><li>Membeli dengan tunai dan bukannya dengan kad kredit. Anda akan lebih mengawal perbelelanjaan anda. Anda hendaklah sentiasa berhati-hati ketika menggunakan kad kredit;</li><li>Mengawasi pendapatan dan perbelanjaan anda. Anda harus menyediakan bajet bulanan. Pastikan and mengikutnya;</li><li>Sedia dan bawa bekalan daripada rumah ke tempat kerja atau sekoah. Makanan ini lebih menyihatkan dan menjimatkan jika dibandingkan dengan membeli makanan diluar;</li><li>Gunakan lampu kalimantang. Lampu jenis ini menggunakan ¼ tenaga elektrik dan mampu bertahan empat kali lebih lama berbanding mentol lampu biasa;</li><li>Tunggu selama 24 jam sebelum memutuskan untuk membeli barang yang mahal. Jangan sekali menerima tekanan penjual untuk membut keputusan serta-merta;</li><li>Menjimatkan air. Menuai air hujan untuk menyiram tanaman di rumah, mencuci kereta atau kegunaan di bilik air;</li><li>Matikan suis dan tanggalkan plag televisyen dan peralatan elektrik yang lain apabila tidak digunakan. Peralatan elektrik menggunakan 10% hingga 60% sumber tenaga apabila ditutup tetapi masih diplagkan;</li><li>Rancangan perbelanjaran anda dengan menyediakan senarai ini;</li><li>Tanam sayur-sayuran atau buah-buahan di kawasan halaman rumah anda.</li></ol><ol><li>在购物时携带自己的购物袋。塑胶袋不但不环保,也不能自然分解;</li><li>收集废物,铝罐和其他能再循环的物品,然后把它们送到您的邻近的再循环中心;</li><li>以购物篮取代手推车,以减少购物开销;</li><li>购买本地出产的农作物。节省之余,您也能支持本地农业;</li><li>购物前必须货比三家,以便能买到最实惠的物品;</li><li>舍弃名牌,购买商家品牌的物品。这样能帮助您在购物中节省高达30%的花费;</li><li>以现金取代信用卡付费,您将能减少花费。用信用卡的时候必须小心谨慎;</li><li>记录您的收入及开销。准备每个月的预算并遵从该预算;</li><li>自备便当去上课和工作。这样不但能节省也比较健康;</li><li>用日光灯来取代传统式的灯。比较普通的灯泡,日光灯只使用1/4 的电源以及拥有长达4倍的使用期限;</li><li>在购买昂贵货品之前先等待24小时。千万不要在当下被迫做任何倡促的决定;</li><li>节约水源。收集雨水以供种植,洗车或冲厕之用;</li><li>在您没有使用电视或其它电器时,请把它关上。在没有使用的情况下,这些插着电的电器仍能消耗10%至60%的电源;</li><li>在购物前先跟您所需要买的物品来列下一张购物单,并只购买购物单上所列名的物品;</li><li>在您的居家周围自行种植食用蔬菜;</li></ol><p align="right">Petikan sumber: <a href="http://www.kkk.org.my/">http://www.kkk.org.my/</a></p>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-63569531972858319302009-09-08T20:35:00.000-07:002009-09-08T20:50:44.448-07:003/9:雪州消费人讲座<div align="left">日期:2009年月3日(星期四)<br />时间:晚上7时30分<br />地点:雪州联委会会议室<br />讲师:梁美珍律师、游晓莲<br />主办:雪州消费人事务局、大马消费人协会联合会<br /><br /></div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhnasBcK5qNURWMMOrZ0pNZ9i7Ybkfm9DkOknpFyzh7AwlYYjUW_MgJ2HDCFW8F_vXRzHw1J5iG0HIuG_UkwxnxL-fitUUeRMmPwx0UmAdV9XVtW7-8rA3ikFb4QSgyDv8ZJVZ-h7VYucW1/s1600-h/1.jpg"><img id="BLOGGER_PHOTO_ID_5379306860675476322" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 240px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhnasBcK5qNURWMMOrZ0pNZ9i7Ybkfm9DkOknpFyzh7AwlYYjUW_MgJ2HDCFW8F_vXRzHw1J5iG0HIuG_UkwxnxL-fitUUeRMmPwx0UmAdV9XVtW7-8rA3ikFb4QSgyDv8ZJVZ-h7VYucW1/s320/1.jpg" border="0" /> <p align="center"></a>反映热烈,逾百人出席</p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgNg17pBItKLFMKPfX-0NJMjWfhkJrDsKW9CJkgYdNapbD-Or0_RJi8I4WaLD2_OePWVMODvcsGle7ny_FMxH2Ek1r6P7e9hQH39R4O4DKCL_rChGZfRwfO2e3NOnc3q1pMhkM0XsBZ2MiO/s1600-h/2.jpg"><img id="BLOGGER_PHOTO_ID_5379306851754804578" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 240px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgNg17pBItKLFMKPfX-0NJMjWfhkJrDsKW9CJkgYdNapbD-Or0_RJi8I4WaLD2_OePWVMODvcsGle7ny_FMxH2Ek1r6P7e9hQH39R4O4DKCL_rChGZfRwfO2e3NOnc3q1pMhkM0XsBZ2MiO/s320/2.jpg" border="0" /></a><br /><div align="center"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhTC7xtjEgOFYDbc6hlkaodBszfGlSx32wOVpOP-UacolEORq91afNCxGzLf5raPdO_GIBLHqmNWHVYyvkuicDgtyNkiWZZgvKJhFBtA30CpFd3bbivsLAcSzR9L3Hv2Kq1Z2mfJ0X04hic/s1600-h/3.jpg"><img id="BLOGGER_PHOTO_ID_5379306639285844370" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 240px; CURSOR: hand; HEIGHT: 320px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhTC7xtjEgOFYDbc6hlkaodBszfGlSx32wOVpOP-UacolEORq91afNCxGzLf5raPdO_GIBLHqmNWHVYyvkuicDgtyNkiWZZgvKJhFBtA30CpFd3bbivsLAcSzR9L3Hv2Kq1Z2mfJ0X04hic/s320/3.jpg" border="0" /></a> 游晓莲向出席者讲解如何成为精明的消费者<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3guqzoqTb6bwhChC_NaXCrdfdQTksG_Om6ukPYy5oWAM1GS0UoQm6jp4CKq8FEKkArI1F5QHFx_WnBDtvCLZEyzTTETrYhpLBbqqhLwY78Kn8oqprPTgqqfJPn9-AVtCTNXW4qicg8Erl/s1600-h/4.jpg"><img id="BLOGGER_PHOTO_ID_5379306636916638338" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 240px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3guqzoqTb6bwhChC_NaXCrdfdQTksG_Om6ukPYy5oWAM1GS0UoQm6jp4CKq8FEKkArI1F5QHFx_WnBDtvCLZEyzTTETrYhpLBbqqhLwY78Kn8oqprPTgqqfJPn9-AVtCTNXW4qicg8Erl/s320/4.jpg" border="0" /></a> 出席积极参与其中<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiBLofAV3GakMgwcjocBOkeReR8ghTemTu8oKwOQH2sCh_kAXXTxt_XKKGYBXRQNLWmpD_3nOmEVDmHWYT7oLcTq0HxP6Ns_YYE04G54Qq5Ei5Bxr11xSJXPXh5K4LUe-Tlp8URwXoLIfNA/s1600-h/5.jpg"><img id="BLOGGER_PHOTO_ID_5379306628413559938" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 240px; CURSOR: hand; HEIGHT: 320px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiBLofAV3GakMgwcjocBOkeReR8ghTemTu8oKwOQH2sCh_kAXXTxt_XKKGYBXRQNLWmpD_3nOmEVDmHWYT7oLcTq0HxP6Ns_YYE04G54Qq5Ei5Bxr11xSJXPXh5K4LUe-Tlp8URwXoLIfNA/s320/5.jpg" border="0" /></a> 学员献身说法<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgky_92QApizjT9gy91A96a9M5cBvg8Vya6maa1k3EvTXcpFlwjchsK50JkOjcBBpVQez6UswNZPVxRaixaSv27TOKHSfEXnJkKcr74fxq-tQroy_zvNhx9VnG6Q0fOCagVQYiuXwfxQ8v3/s1600-h/6.jpg"><img id="BLOGGER_PHOTO_ID_5379306622193251090" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 240px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgky_92QApizjT9gy91A96a9M5cBvg8Vya6maa1k3EvTXcpFlwjchsK50JkOjcBBpVQez6UswNZPVxRaixaSv27TOKHSfEXnJkKcr74fxq-tQroy_zvNhx9VnG6Q0fOCagVQYiuXwfxQ8v3/s320/6.jpg" border="0" /></a><br /><div align="center"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgP5UoNxRvjWfumw9_jYacgkKd96ha_h8NFKIAPsK5oQGpW-m_uZ6A5aFFDkV0fl7BGVrgvgHLBv_i6ZDf5qpprsG3cn3uVfhUku-xh2v3WDAYHNaLZBwReimkklpANmyekm2iUFfH9wCF2/s1600-h/7.jpg"><img id="BLOGGER_PHOTO_ID_5379306613599239570" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 320px; CURSOR: hand; HEIGHT: 240px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgP5UoNxRvjWfumw9_jYacgkKd96ha_h8NFKIAPsK5oQGpW-m_uZ6A5aFFDkV0fl7BGVrgvgHLBv_i6ZDf5qpprsG3cn3uVfhUku-xh2v3WDAYHNaLZBwReimkklpANmyekm2iUFfH9wCF2/s320/7.jpg" border="0" /></a> 梁美珍律师她向出席讲解消费人仲裁庭的审讯程序</div></div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-29707567642254955422009-08-28T01:56:00.000-07:002009-09-08T20:49:10.760-07:00诚邀出席2009马华雪州消费人事务局活动<div align="center"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj4o4mFn_sefLqk7TIxpMolkOcgdcFvwFLCb0QscsT-l0JRMiR-7S_dNjv3n7LvnPFgr2cN4fQ4GHeOt-vr9QH1zzdnjWyyKRYNnmt6GfGOU4zBU3S5gi5OMr87U-dhTRb2zxsKk3L_5haX/s1600-h/DSC00848_new.jpg"><img id="BLOGGER_PHOTO_ID_5374939586531702770" style="DISPLAY: block; MARGIN: 0px auto 10px; WIDTH: 400px; CURSOR: hand; HEIGHT: 176px; TEXT-ALIGN: center" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj4o4mFn_sefLqk7TIxpMolkOcgdcFvwFLCb0QscsT-l0JRMiR-7S_dNjv3n7LvnPFgr2cN4fQ4GHeOt-vr9QH1zzdnjWyyKRYNnmt6GfGOU4zBU3S5gi5OMr87U-dhTRb2zxsKk3L_5haX/s400/DSC00848_new.jpg" border="0" /></a> 前排右四:马华雪州消费人事务局主任 符天来前排 (从右开始):游晓莲,陈淑娟,陈霖汉前排 (从左开始):陈亚荫,李贵清,谢澔平,黄国龙后排 (从左开始):陈晶琳,李征龙,施伶妹,林伯芳,马桂福,邱泇富</div><br /><br />马华雪州消费人事务局将於9月份主办两项活动。详情如下:-<br /><br />(a) 活动 :<a href="http://mcaconsumer.blogspot.com/2009/09/39.html">消费人事务局讲座会</a><br />日期 :2009 年 9 月3日(星期四)<br />时间 :晚上8时正<br />地点 :马华雪州联委会会议室<br />主讲嘉宾 :游晓莲小姐 (FOMCA),梁美珍律师<br />对象 :马华雪州22 个区会党员<br /><br />(b) 活动 :消费人事务局醒觉运动推介礼<br />日期 :2009 年 9 月 13 日(星期日)<br />时间 :上午12时开始<br />地点 :巴生百利广场开幕嘉宾 :马华雪州主席拿督王茀明上议员<br />对象 :公开<br /><br />这两项活动宗旨是要传达民众身为消费人权利的知识以及提供讯息如何作出投诉等等。同时,推介礼当天会设有摊位,民众可以直接向摊位询问有关消费人的权益知识或了解投诉详情。任何详情可联络马华雪州消费人事务局主任符天来同志 019-211 5829 或马华雪州秘书处 03-5541 0884 。MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-24606262069437598482009-07-22T19:21:00.000-07:002009-07-22T19:23:13.724-07:00直马华设消费人事务局,为消费者提供5投诉管道(2009年5月11日)马华直辖区州联委会正式成立马华直辖区消费人事务局,为消费者提供5个投诉管道的服务,包括仲裁庭、房屋仲裁庭、金融仲裁庭、国内贸易及消费部的电子投诉网以及国家银行连线投诉部。<br /><br />马华直辖区州联委会主席丹斯里郑福成表示,投诉和服务,都是考验耐心和恒心的工作。很多时候或许面对投诉者无理取闹、也许会打击他们提供免费服务的士气,所以要消除投诉者的疑虑,提升服务的质量。<br /><br />他希望消费人事务局用认真的服务态度,主动改善出现的任何一个细小的问题,以及用诚恳的态度对待每个投诉者,才能让选民对马华改观。<br /><ul><li>协助投诉者写投诉信、协助消费者妥当整理证据,以提高投诉者的胜算;</li><li>指导消费者向仲裁庭、独立委员会或相关部门投报;</li><li>若情况允许,会协助消费者报案,同时也会跟进案情发展,给予消费者相称的咨询;</li><li>在案件水落石出后,消费人事务局委员会定期举行汇报会,评估及整理所处理的投诉个案;</li><li>在每月的第二个周六2pm-5pm,接受消费者的投诉或索赔事物。</li></ul>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com2tag:blogger.com,1999:blog-150279512435336630.post-40738374685618233332009-06-14T10:20:00.000-07:002009-06-15T18:38:57.929-07:00LATEST SCAM - OFFSHORE INVESTMENT COMPANY<em>Source - </em><a href="http://nccc.org.my/index.php?option=com_frontpage&Itemid=1"><em>http://nccc.org.my/index.php?option=com_frontpage&Itemid=1</em></a><br /><em>Issued by - Pusat Khidmat Aduan Pengguna Nasional (NCCC)</em><br /><em>Complaint received by NCCC: 27/05/2009</em><br /><br /><div align="center"></div><div align="center"><span style="font-size:180%;"><span style="color:#990000;">Scam Pelaburan Seberang Laut</span> </span></div><br /><span style="font-size:180%;color:#ff0000;"><strong>Beware of this Scam</strong></span><br /><br /><div align="center"><br /><span style="color:#cc66cc;"><strong><span style="font-size:180%;">CHIP HUP HOLDINGS SDN BHD (180389-W)E-3A 1, Block E, Megan Avenue 1, Jalan Tun Razak, KL</span></strong> </span></div><div align="center"><br /><span style="font-size:180%;color:#33ffff;"><strong>Dealer : OLYMPIC INTERNATIONAL BUSINESS LIMITED based in New Zealand dealer</strong></span></div><br /><span style="color:#ffff99;">Complainant been asked by CHIP HUP to Bank-in RM36,000.00 = US$15,000 into MU'ALIM SDN BHD Maybank Account (7/4/09)<br /><br />Promised weekly pay-out of RM500 but NOTHING received to-date</span>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com1tag:blogger.com,1999:blog-150279512435336630.post-24159575288489910662009-06-14T10:15:00.000-07:002009-06-15T18:39:11.303-07:00Reminder - Touch & Go Card Maybe A Cost Burden<div align="center"><strong><span style="font-size:130%;color:#33ff33;">Touch n'Go tambah nilai</span></strong> </div><br /><em><span style="color:#66ff99;">Source - </span></em><a href="http://www.nccc.org.my/"><em><span style="color:#66ff99;">http://www.nccc.org.my/</span></em></a><br /><em><span style="color:#66ff99;">Issued by - Pusat Khidmat Aduan Pengguna Nasional (NCCC)</span></em><br /><em><span style="color:#66ff99;">Date - 15/06/2009</span></em><br /><br /><span style="font-size:180%;color:#ff0000;"><strong>INGATAN/REMINDER</strong></span><br /><br /><span style="color:#ff6666;">Semua urusan tambah nilai selain dari di Hub-hub Touch n'Go atau lorong-lorong tambah nilai dan kaunter-kaunter di lebuhraya dikenakan caj perkhidmatan </span><span style="font-size:180%;color:#3366ff;"><strong>50 sen.</strong></span><br /><span style="color:#ff6666;"><br />Pihak Touch n'Go Sdn Bhd memaklumkan bahawa semua ejen-ejen yang dilantik MESTI memaklumkan tentang caj ini.</span><br /><br /><span style="color:#ff6666;">Juga ambil maklum bahawa bayaran letak kereta menggunakan Touch n'Go dikenakan kadar yang lebih tinggi dari bayaran tunai.</span><br /><br /><span style="color:#ff6666;">Apakah ini berlaku di negara-negara lain? Bila menggunakan kad kredit-pun tiada caj perkhidmatan ke atas pelanggan! Bukankah pihak penjual harus menanggung kos transaksi?</span>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-43442005978875580132009-05-27T10:07:00.000-07:002009-06-15T10:11:07.472-07:00<strong>Source -</strong> <a href="http://belia.org.my/index.php?option=com_content&task=view&id=505&Itemid=43">http://belia.org.my/index.php?option=com_content&task=view&id=505&Itemid=43</a><br /><strong>Newspaper - Utusan</strong><br /><strong>Date - Friday, 27 May 2009</strong><br /><strong></strong><br /><span style="color:#000099;"><strong><span style="font-size:130%;">Air, elektrik institusi kebajikan patut percuma</span></strong><br /></span><br />KUALA LUMPUR 27 Mei - Institusi-institusi kebajikan yang diuruskan oleh pertubuhan bukan kerajaan (NGO) di negara ini sepatutnya diberi kemudahan bekalan air dan elektrik secara percuma.<br /><br />Presiden Persatuan Perlindungan Pengguna Malaysia (PPPM), Datuk Mohd. Firdaus Abdullah berkata, kemudahan seumpama itu akan meringankan beban kewangan NGO yang mengendalikan institusi-institusi kebajikan di negara ini.<br /><br />''Syarikat terbabit patut sedar bahawa membantu pusat-pusat kebajikan adalah tugas bersama.<br />''Membekalkan air dan elektrik secara percuma adalah tanggungjawab sosial syarikat-syarikat berkaitan,'' katanya kepada Utusan Malaysia di sini hari ini.<br /><br />Beliau mengulas laporan Utusan Malaysia hari ini mengenai masalah kewangan Pusat Jagaan Harian Warga Emas (PJHWE) Cheras Baru gara-gara kelewatan Jabatan Kebajikan Masyarakat (JKM) menghulurkan bantuan kewangan kepada pusat tersebut.<br /><br />Bantuan kewangan berjumlah RM33,000 setahun masih belum diterima oleh PJHWE tersebut sehingga hari ini.<br /><br />Kelewatan tersebut menyebabkan pengurusan PJHWE berdepan dengan amaran pemotongan bekalan air dan elektrik kerana gagal menjelaskan bil-bil tertunggak.<br /><br />Penyelaras PJHWE, Datuk Nordin Ibrahim berkata, jumlah bil air yang perlu dibayar adalah RM2,740.42 manakala tunggakan bil elektrik pula RM611.02 sen.<br /><br />Mengulas lanjut isu tersebut, Mohd. Firdaus berkata, sumbangan syarikat-syarikat korporat akan menjadi rangsangan kepada NGO untuk terus berbakti membantu golongan yang memerlukan.<br /><br />''Lagi pun syarikat terbabit boleh mendapat pengecualian cukai jika menyumbang kepada institusi kebajikan,'' jelasnya.<br /><br />Sementara itu, Presiden Majlis Belia Malaysia (MBM), Datuk Shamsul Anuar Nasarah juga berpendapat institusi kebajikan di negara ini sewajarnya menikmati bekalan air dan elektrik secara percuma.<br /><br />Katanya, sepatutnya tidak ada masalah untuk membekalkan kemudahan asas itu kerana syarikat-syarikat tersebut mengaut untung berjuta-juta ringgit setahun.<br /><br />''Membantu rumah-rumah kebajikan bukan tanggungjawab kerajaan semata-mata tetapi juga pihak swasta.<br /><br />''Jika langkah itu dilaksanakan nasib golongan yang daif dan melarat di negara ini akan lebih terbela,'' katanya.MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-25101236354369641882009-05-25T07:33:00.000-07:002009-06-08T20:06:26.660-07:00Seminar Standard & Kepenggunaan 2009<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhpA13yoeh0_ANjriz4ARxI50bT-n3jgWEp1dTc0CbvalXo1_orWlVWhBZt0roaTxTKHqSSaZd4ck50EhgywcGvPxVwoZjoLGLnGTlPqTMOQzF1rcZXecpbCSbxPV3ayOUj_oApP_d7Hxs6/s1600-h/Seminar%2520Standard%5B1%5D.JPG"><img id="BLOGGER_PHOTO_ID_5342305937357477282" style="WIDTH: 253px; CURSOR: hand; HEIGHT: 181px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhpA13yoeh0_ANjriz4ARxI50bT-n3jgWEp1dTc0CbvalXo1_orWlVWhBZt0roaTxTKHqSSaZd4ck50EhgywcGvPxVwoZjoLGLnGTlPqTMOQzF1rcZXecpbCSbxPV3ayOUj_oApP_d7Hxs6/s200/Seminar%2520Standard%5B1%5D.JPG" border="0" /></a><br /><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhv8HPS_owgXT-VKRo-OX5k6pyxB0lL9l-dokHOs5aXiETgkXm6PAT33Uhy0C0O6G0CXb0mMLHfbjxuyU8Ky0damXoIh4mspRCeilh6l5E_kWSzc_EwbgYSsIVVykIGNydNX8vLqYf-1dti/s1600-h/Seminar%2520Standard%25205%5B1%5D.JPG"><img id="BLOGGER_PHOTO_ID_5342305925208697026" style="WIDTH: 175px; CURSOR: hand; HEIGHT: 211px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhv8HPS_owgXT-VKRo-OX5k6pyxB0lL9l-dokHOs5aXiETgkXm6PAT33Uhy0C0O6G0CXb0mMLHfbjxuyU8Ky0damXoIh4mspRCeilh6l5E_kWSzc_EwbgYSsIVVykIGNydNX8vLqYf-1dti/s200/Seminar%2520Standard%25205%5B1%5D.JPG" border="0" /></a><br /><br /><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjr8ce_AjX0tpgaUvXbCtNLFPiCcVIeQ-PFESFW7aGJpC4ZALGnrFnAlzgkAeP-WBpU-NNs8xV4tpzxYjKuX6dR7d8hTChO2WjjJv4eG_ltWas2U4XibV74nxMCukKuQYKiqOxYGnjawenE/s1600-h/Seminar%2520Standard%25204%5B1%5D.JPG"><img id="BLOGGER_PHOTO_ID_5342305920900290642" style="WIDTH: 252px; CURSOR: hand; HEIGHT: 168px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjr8ce_AjX0tpgaUvXbCtNLFPiCcVIeQ-PFESFW7aGJpC4ZALGnrFnAlzgkAeP-WBpU-NNs8xV4tpzxYjKuX6dR7d8hTChO2WjjJv4eG_ltWas2U4XibV74nxMCukKuQYKiqOxYGnjawenE/s200/Seminar%2520Standard%25204%5B1%5D.JPG" border="0" /></a><br /><br /><br /><div></div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-24943844559879592622009-05-06T10:32:00.000-07:002009-06-15T10:37:08.505-07:00Membership based servicesOnline source - <a href="http://nccc.org.my/index.php?option=com_frontpage&Itemid=1">http://nccc.org.my/index.php?option=com_frontpage&Itemid=1</a><br />Issued by - Pusat Khidmat Pengguna Nasional (NCCC)<br />Date - 6/05/2009<br /><br /><p align="center"><strong><span style="font-size:130%;color:#ffff33;">Do you really need to sign-up for long term agreement?</span></strong><br /><br /><strong><span style="font-size:130%;color:#33ffff;">Fitness centres<br />Yoga centres<br />Slimming packages<br />Cosmetic treatment</span></strong> </p><div align="center"><br />Hair-care treatment"Memberships" <strong><span style="color:#ff0000;">costing thousands of ringgit</span></strong> are charged to your credit card with all kind of sweet deals but ends with a heavy burden to many!</div><div align="center"> </div><div align="center"> If you are moving because of job relocation, you are not allowed to terminate. Do you believe, termination only possible upon your death?<br /><br /><span style="color:#ff0000;"><strong>Please think before you charge to your credit card.</strong></span></div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com1tag:blogger.com,1999:blog-150279512435336630.post-58609096441188506122009-05-03T20:51:00.000-07:002009-06-02T22:41:54.168-07:00<em>Source - <strong>NCCC Annual report 2007 </strong><br />Prepared By - <strong>National Consumer Complaints Centre (NCCC)</strong><br />Page/s- 11 and 12</em><br /><br /><strong>STATISTICS ON CONSUMER COMPLAINTS 2007</strong><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjrB1TgRZNDFSs3FSe57pYXB9OAdskTevOCzEvLewDLYJrOAa6X-iVsy7otrZtMrpzhc9QEADoqgYzaPYBitRzIFoDhmyAbX1iqUbCbGnUFqsyx-gWGMgchqCJYr8dM7bG4fEC-MyRlhNt8/s1600-h/stast+consumer+complain+07.jpg"><img id="BLOGGER_PHOTO_ID_5331814933269827794" style="WIDTH: 154px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjrB1TgRZNDFSs3FSe57pYXB9OAdskTevOCzEvLewDLYJrOAa6X-iVsy7otrZtMrpzhc9QEADoqgYzaPYBitRzIFoDhmyAbX1iqUbCbGnUFqsyx-gWGMgchqCJYr8dM7bG4fEC-MyRlhNt8/s200/stast+consumer+complain+07.jpg" border="0" /></a><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiIX1-R9yH_jhfGrtNUFpML6TghutTqyfXp2sWZmmCTu3-89iXClec1Y1X_Uzp60AewFwI0h-P5fCoCNNwqgs_NlTnUcCoNrkpLGsejpXAsCu4kEM3f9y_-HQ3JYp1BLimYxUOyE7xK8Ek-/s1600-h/stast+consumer+complain+07+p12.jpg"><img id="BLOGGER_PHOTO_ID_5331832436195078978" style="WIDTH: 154px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiIX1-R9yH_jhfGrtNUFpML6TghutTqyfXp2sWZmmCTu3-89iXClec1Y1X_Uzp60AewFwI0h-P5fCoCNNwqgs_NlTnUcCoNrkpLGsejpXAsCu4kEM3f9y_-HQ3JYp1BLimYxUOyE7xK8Ek-/s200/stast+consumer+complain+07+p12.jpg" border="0" /></a>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com1tag:blogger.com,1999:blog-150279512435336630.post-14103890475909729682009-05-03T19:48:00.000-07:002009-05-04T01:35:22.275-07:00<em><span style="color:#000000;">Source - <strong>THE STAR ONLINE</strong> </span></em><br /><em><span style="color:#000000;">WebLink - </span><a href="http://www.thestar.com.my/news/story.asp?file=/2009/5/4/nation/3802164&sec=nation"><span style="color:#000000;">http://www.thestar.com.my/news/story.asp?file=/2009/5/4/nation/3802164&sec=nation</span></a></em><br /><em><span style="color:#000000;">Date - <strong>Monday, 4.5.2009</strong></span></em><br /><em><span style="color:#ff0000;"></span></em><br /><span style="font-size:130%;color:#ff6666;"><strong>Claims against job agencies top list</strong></span><br /><br /><strong>KUALA LUMPUR : Claims against employment agencies in Kuala Lumpur and Selangor have topped the list of cases filed with the Tribunal for Consumer Claims this year.</strong><br /><strong><br />Tribunal chairman Rungit Singh said while a total of 202 cases were filed against such agencies last year, 156 claims had already been filed against several in the first quarter of this year alone in the capital.<br /><br />“Cases against employment agencies was ranked fourth last year,” he said in an interview.<br /><br />There was at least one case against an employment agency in the list for every tribunal sitting here this year, he added.<br /><br />Rungit also noted that neither the owners nor representatives of employment agencies had turned up at the tribunal here to date, leaving him to give judgment-in-default awards to the claimants.<br /><br />“However, the companies comply with the order to refund the deposit or registration fees to the claimants.<br /><br />“We have yet to receive notice of any non-compliance by employment agencies so far,” he said.<br /><br />He added that the claimants, who were generally seeking jobs as data entry clerks or working in office operations and with computer processors, paid between RM150 and RM200 when they registered with the employment agencies.<br /><br />However, they ended up filing claims with the tribunal after the agencies were unable to get them any job offers within the stipulated time frame, said Rungit<br /></strong><strong></strong>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-68809257953830931812009-05-03T11:06:00.000-07:002009-05-07T11:15:08.225-07:00Pushing for a Privacy Act as it would cover data protection mattersSource - <strong>THE STAR ONLINE</strong><br />WebLink - <a href="http://thestar.com.my/news/story.asp?file=/2009/5/3/focus/3820302&sec=focus">http://thestar.com.my/news/story.asp?file=/2009/5/3/focus/3820302&sec=focus</a><br />Date - <strong>Sunday, 3.5.2009</strong><br /><br /><div align="center"><strong><span style="font-size:180%;color:#000066;">Little protection under the law</span></strong></div><div align="center"><strong><span style="color:#cc33cc;"></span></strong> </div><div align="center"><strong><span style="color:#cc33cc;"></span></strong> </div><div align="left">MALAYSIA does not have a specific act of law dealing with data protection issues, although a draft version of the Data Protection Bill was released in November 2002.</div><div align="left"><br />The Bill never became law for reasons unspecified. The only legal protection Malaysians have is in piecemeal form, in acts such as the Banking and Financial Institutions Act 1989 and the Digital Signature Act 1997.</div><div align="left"><br />A good guide for an effective law is the European Union (EU) Data Protection Directive (95/46/EC), which outlines the crucial principles for a comprehensive data protection regime.<br /></div><div align="left">Sonya Liew from the human rights committee, Malaysian Bar Council, says: “We have a hotchpotch of legislation, but it does not provide for a holistic regime of data protection. We do not have one act which covers all aspects of data protection.”</div><div align="left"> </div><div align="left">“If protection can only be found in piecemeal legislation, how adequate is that?” asks Prof Datuk Khaw Lake Tee, deputy vice-chancellor (development), Universiti Malaya.</div><div align="left"><br />In cases where an unscrupulous employee of a financial institution sells data to a collector, what prevents him from selling the information to a third party?</div><div align="left"> </div><div align="left">Says Liew, “It is not even illegal; it doesn’t fall under the Bafia, so he gets off scot-free.”<br /></div><div align="left">Khaw says that it is possible to look to the common law principle of confidential information for redress.</div><div align="left"><br />“If information is disclosed to me in confidence, and I then divulge it to a third party, then I am in breach of confidence. The party receiving the information is also tied up in confidence if he is aware it is supposed to be so,” she explains.</div><div align="left"><br />However, Khaw points out that the information must be confidential and asks, “Is a phone number and address considered confidential? Only if it is stored for a specific purpose, and it is used otherwise.”</div><div align="left"><br />Says Liew, “Nobody has tried this approach in the (local) courts before and we are inviting judges to be creative if these cases some to court.”</div><div align="left"><br />Apart from databases in industries covered by relevant acts, the rest are vulnerable. Liew says that standards of data protection vary from company to company.</div><div align="left"><br />“It depends on the standard operating procedure which the company has in the management of its data. In a good data protection regime, all avenues and ways of managing data must be addressed, especially its standard operating procedures, and Malaysia does not have a standard,” she says.</div><div align="left"><br />It is possible that certain EU standards can be indirectly imposed on Malaysian companies.<br />“For example, if I want to do business with an EU company and process data as part of the contract, I am supposed to have a data protection regime that is adequate in the eyes of the directive.</div><div align="left"><br />“It is stated in the contract, and as far as EU data is concerned, they are entitled to the full protection. So why is the Malaysian Government not giving us the same standard?” says Liew.<br /></div><div align="left">She adds that in order to have a proper data protection regime in Malaysia, much needs to be done.</div><div align="left"><br />“Firstly, we are asking for an amendment to the Constitution to enshrine the right to privacy. It is silent on this matter but does that mean we are exempt from it?”</div><div align="left"><br />She explains that under human rights principles, everyone has a right to privacy, which is stated in the Universal Declaration of Human Rights (UDHR).</div><div align="left"><br />Malaysia has yet to ratify the principal covenants of the UDHR, which is required as a member of the United Nations.</div><div align="left"><br />“We are also pushing for a Privacy Act,” she says, as it would cover data protection matters.<br />Khaw says, “Privacy is a much broader concept than data protection.”</div><div align="left"><br />In an article titled “Towards a personal data protection regime” published in the Journal of Malaysian and Comparative Law Malaysia in 2002, she wrote, “Although its ramifications and effects are far-reaching, it should be emphasised that the Bill does not attempt to prohibit the collection, holding or processing or use of personal data; nor does it deal with access to any information collected.</div><div align="left"><br />“The proposed law is not a law relating to privacy, as traditionally understood, or freedom of information. Rather, it requires the person collecting, processing, holding and using personal data collected by him to comply with certain prescribed principles.”</div><div align="left"><br />But there are major issues to be looked at before the Bill can become law.</div><div align="left"><br />“There is the issue of whether the proposed law should also apply to the Government, including state and local governments, and statutory bodies, or should be restricted to the private sector only.</div><div align="left"><br />“The Government, through its various registration, tax and other agencies, is one of the largest collectors and custodians of personal data in the country. As such, to exclude it from the ambit of a personal data law would be to deny the underlying objectives of such a law.</div><div align="left"><br />“Processes, education, change management and procedures will have to be put in place to ensure compliance with it, which in all likelihood will involve considerable costs, time and resources,” wrote Khaw.</div><div align="left"><br />Says Liew, “There are many organisations and entities which will want to stop it. As long as they have to spend money, they will oppose it. Consumers will want protection, but data collectors will not.”</div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-53143420444869921862009-05-03T10:26:00.000-07:002009-06-02T22:48:07.230-07:00Abuse and Unauthorised Sale of Customer Databases<div align="left"><em><span style="color:#000000;">Source -<strong> THE STAR ONLINE </strong><br />WebLink - http://thestar.com.my/news/story.asp?file=/2009/5/3/focus/3818877&sec=focus<br />Date - <strong>Sunday, 3.5.2009</strong></span></em><br /><br /><span style="font-size:180%;color:#ff0000;">Beware, your data’s on sale</span> </div><div align="left"></div><div align="left">Stories by JOSEPH LOH and RASHVINJEET S. BEDI<br /><br /><strong><em>Malaysians are used to receiving unsolicited phone calls, text messages or e-mails offering services or products for sale. One reason for this is the abuse and unauthorised sale of customer databases.<br /></em></strong><br />IT was an innocuous looking advertisement in a local daily but it offered a specialised service much sought after by those in need of data of prospective clients.<br /><br />What was on sale through the ad was a databank of more than one million “updated handphone and e-mail listings”, going at a fee of 1,000 names for RM100.<br /><br />Sunday Star managed to acquire a list of 1,000 contacts for veracity of the claim and all it took was a phone call to one of the two names posted in the ad.<br /><br />This list contains the client’s name, area of residence, handphone number, type of credit card (classic, gold or platinum) and the bank which issued it and, in some cases, even the place of work.<br /><br />The seller claims he has one million contacts in total, and for certain entries, he has the identity card numbers, position in the company and birthdays. If requested, the database can be tailored to the buyers’ needs. </div><div align="left"><br />When asked how he got the contact numbers, he claims he got it from some local banks but did not specify how he obtained them.<br /><br />Other sources of the data include telecommunication companies (telcos), and some unspecified membership lists.<br /><br />A check on the Internet revealed several companies offering the same data-for-sale service.<br /><br /><strong>Worryingly apathetic</strong><br /><br />Sunday Star made calls to several people on the list to verify its authenticity and also to gauge their level of concern about the matter.<br /><br />Tan* says it is upsetting to know his details are being bandied about.<br /><br />“I assume that the banks gave out my number. But what can they (database collectors) do with just your number?” says Tan, who adds that he often gets messages promoting spas and holidays.<br /><br />Wong* says he is not in the least bit surprised. “Everyone has received calls from unknown people trying to sell them something. You’re not telling me anything new, and this has been going on for years and years.”<br /><br />Rajesh*, on the other hand, was completely indifferent to the fact. “So what if you have my contact number? It is just a nuisance, and I can just hang up the phone.”<br /><br />A few did voice some concern.<br /><br />Seng Leong* was aghast that the entry on him disclosed his place of work and type of credit card was being sold.<br /><br />“You mean you only paid RM100 for the list? How could you possibly know all those details? This is supposed to be between me and the bank, and you should not know all that,” he says, and worries if more of his particulars are in another database for sale.<br /><br />Likewise, Jacky* is concerned, but asks, “What can they actually do with the data? I suppose it can potentially be used as the basis for identity theft,” she says, adding that the Government should address the issue immediately.<br /><br /><strong>Data easily available</strong><br /><br />Businessman Ganesh* admits to purchasing the database of members to an exclusive club. As it was considered high-end data, he paid RM3 for every entry.<br /><br />“All these names had Tan Sri and Datuk honoraries. Many in the list were public figures,” he says, adding that he bought the data from someone within the company. “The best way to get it is through the administration or human resource staff.” </div><div align="left"><br />He explains that complete data would be those with full names, addresses and two phone numbers. According to Ganesh, this kind of information will always be in the hands of telemarketers.<br /><br />“They operate on a project to project basis. It would be hard to detect them. There is a machine where you can export the database and send messages by batches,” he says.<br /><br />Ganesh says he was in turn able to re-sell the data for RM4 each. “There will always be someone who will buy this kind of information.”<br /><br />The chief executive of the National Con­sumer Complaints (NCCC) Centre Muhammad Shaani Abdullah was shocked when told that Sunday Star managed to purchase the list of names.<br /><br />“This is the first time I am hearing of such a thing. I wonder what the authorities are doing about it. If someone makes a higher offer, what is there to prevent other vital information such as credit card numbers from being obtained?” he says.<br /><br />Jelutong MP Jeff Ooi believes his own data was leaked and he himself was offered databases in the run-up to the 2008 General Election.<br /><br />Ooi says the databases from credit card companies could be useful to businesses as they could indicate purchasing patterns of a particular person. He says that housing developers who sold high-end products could make cold calls to these individuals.<br /><br />“Even if they get a response of 5% to 7%, it is considered to be a good return,” he says.<br /><br />Of his personal experience, Ooi claims that a bank leaked out his details.<br /><br />“I used a particular name and address for a certain credit card. Suddenly, I got six different invitations (to this name) to subscribe to different magazines,” says Ooi, who subsequently discontinued his service with the bank.<br /><br />He stresses the need for legislation on private data protection. “Before, everything was on paper but now, everything is stored on servers. This data can be transmitted in a matter of seconds,” he says.<br /><br /><strong>Building databases</strong><br /><br />Sometimes an individual gives his details away willingly or unwittingly when filling up contest forms or promotional material. A Maxis spokesperson advises all mobile users to be cautious about revealing their mobile numbers.<br /><br />“Where possible, customers should always opt not to reveal their mobile phone numbers and other personal information like identity card numbers and addresses.<br /><br />“If a company makes it mandatory for you to submit your mobile number, that company should also give you a clear option to state that you do not want your number or any other contact details to be used by any party to market their services to you,” he says.<br /><br />According to Suresh*, who works in a marketing communications company, there are many ways to obtain customer databases. Sometimes, it is exceedingly easy to get.<br /><br />“We can walk up to individuals and offer them a free sample, and all they have to do is fill in a form. There are many who will sign up,” he says, adding that there is no telling where the collected information ends up.<br /><br />Other accessible sources are the phone book, trade directories and the Internet.<br /><br />“A trade directory will contain the name of the person-in-charge and that person would be a good sales prospect. Via the Net, you can go to a large company’s website and get a list of the top people there. There is a lot of information available in the public domain,” he says, but admits that there are questionable ways of obtaining it, even from companies that are supposed to keep data confidential.<br /><br />“It can come from an individual who keys in the details – most of the time, that is the only way to get the info,” he says,<br /><br />However, Suresh stresses that as a matter of principle, his company adheres to a code of conduct of sorts, and does not purchase “illegal” databases.<br /><br />“If we want to use a telco’s database, we approach the company and pay them to send out text messages or to include a brochure with their monthly bills. Who they send it to is not known to us,” he says.<br /><br /><strong>Internal security</strong><br /><br />Banks regard the leaking of information as a very serious offence. Those caught for this offence could be subjected to the charge or punishment as determined under Section 97 of the Banking and Financial Institutions Act 1989 (Bafia).<br /><br />“All our staff and approved outsourcing agents are required to execute a confidentiality undertaking that they are not to disclose any customer information, as clearly bound by the staff handbook and agency agreement, as well as adherence to the provision of secrecy under Section 97 of Bafia,” says Public Bank chief operating officer Wong Jee Seng.<br /><br />A Hong Leong Bank statement says it has established controls and security systems to ensure that customer information is kept confidential at all times.<br /><br />“Prior customer written consent is required for any exception to this obligation. The bank does not condone the practice of selling customer information to third parties,” it says.<br /><br />Chuah Mei Lin, the Association of Banks in Malaysia (ABM) executive director, says: “ABM affirms that its member banks treat customer information with the greatest of confidentiality and will not ‘sell’ information or use the same indiscriminately outside the confines of the banker-customer relationship,” she says.<br /><br />She adds that there are well-established laws and regulations as well as internal policies on confidentiality and information security which banks strictly abide by.<br /><br />Chuah also says banks will not hesitate to take relevant disciplinary action and report employees who breach such laws, regulations and policies.<br /><br />However, there are instances where the banks or companies within its group will send out promotional materials.<br /><br />“Customers will be informed by companies within a bank’s group soliciting for business on the basis of the bank’s database, such as insurance or unit trust companies, that the solicitation is made on behalf of the bank.<br /><br />“Members of the public are encouraged to contact the Association via its ABMConnect in respect of any suspected breach of confidentiality on the part of its member banks,” Chuah says.<br /><br />Telcos are not allowed to give out personal data of their clients to any third party in accordance with the General Code of Practice for the Commission and Multimedia Industry Malaysia and provisions of Communications and Multimedia Act 1998.<br /><br />Exceptions to the rule are authorised requests from law enforcement agencies such as the police, the courts and also the Malay­sian Communication and Multimedia Com­mission (SKMM).<br /><br />A Maxis spokesperson says the company has extensive control measures and procedures that include very controlled and restricted access to customer information.<br /><br />“All Maxis employees are cognizant of the severe consequences of breaching the company’s strict rules about keeping our customers’ information confidential,” says the spokesperson.<br /><br />Similarly, Celcom says it adheres to its Protection of Consumer Information Policy (PCIP) to safeguard its customers’ personal data.<br /><br />“In the event of any leakage of customers’ information, a thorough investigation will be conducted when an official complaint is made. We will not hesitate to initiate legal action if we uncover evidence of such wrongdoings,” says its CEO Datuk Seri Shazalli Ramly.<br /><br /><em>* Names have been changed.<br /><br />> ABMConnect (Tel: 1-300-88-9980)</em> </div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-84996383817847749202009-05-03T09:23:00.000-07:002009-05-07T11:38:42.292-07:00A Data Protection Act and a Privacy Act have to be enacted<span style="color:#000000;">Source - <strong>THE STAR ONLINE</strong><br />WebLink - </span><a href="http://thestar.com.my/news/story.asp?file=/2009/5/3/nation/3822236&sec=nation"><span style="color:#000000;">http://thestar.com.my/news/story.asp?file=/2009/5/3/nation/3822236&sec=nation</span></a><span style="color:#000000;"><br />Date - <strong>Sunday, 3.5.2009</strong></span><br /><span style="color:#ffff33;"></span><br /><div align="center"><span style="color:#33ff33;"><span style="font-size:130%;"><strong><span style="font-size:180%;">Your personal details can be bought for just 10 sen</span></strong><br /></span></span></div><br />By JOSEPH LOH and RASHVINJEET S. BEDI<br /><br /><strong>KUALA LUMPUR:</strong> For a mere 10 sen, your personal data are being sold to unauthorised bodies. A list of 1,000 entries containing names, handphone numbers, type of credit card owned and issuing banks, and place of work costs only RM100.<br /><br />If you regularly receive unsolicited sales calls, messages or e-mails, then in all likelihood, your data have been collected and sold to third parties.<br /><br />With such baseline information in the hands of the unscrupulous, more particulars could easily be gathered and your identity stolen – for transactions and the purchase of goods or services without your knowledge.<br /><br />A list obtained by Sunday Star linked individuals to credit cards although banks regard the leaking of information as a very serious offence.<br /><br />Those caught for this offence could be subjected to punishment under Section 97 of the Banking and Financial Institutions Act.<br /><br />Association of Banks in Malaysia executive director Chuah Mei Lin said that member banks treated customer information with the greatest of confidentiality and would not sell or use information indiscriminately outside the confines of the banker-customer relationship.<br /><br />“Banks will also not hesitate to take disciplinary action and to report employees who breach laws, regulations and policies,” said Chuah.<br /><br />The fact is any database is vulnerable – from loyalty cards and telecommunications companies to housing developers to members-only clubs – and there will be a demand for it as it represents a list of potential customers.<br /><br />An entry from a database of an exclusive club comprising Datuks and Tan Sris, for example, could fetch RM3 each and resold for RM4.<br /><br />National Consumer Complaints Centre chief executive Muhammad Shaani Abdullah said this was a dangerous development.<br /><br />“What are the authorities doing about this? If someone makes a higher offer, what is there to prevent other vital information such as credit card numbers from being obtained?” he said.<br /><br />Currently, telecommunications companies are not allowed to give out personal data of their clients to any third party under the General Code of Practice for the Commission and Multimedia Industry Malaysia and provisions of Communications and Multimedia Act.<br /><br />Celcom said it adhered to its Protection of Consumer Information Policy to safeguard its customers’ personal data.<br /><br />“In the event of any leakage of customers’ information and upon receiving an official complaint, a thorough investigation will be conducted.<br /><br />“We will not hesitate to initiate legal action if we uncover evidence of such wrongdoing,” said its CEO Datuk Seri Shazalli Ramly.<br /><br />What is clear is that piecemeal law must be replaced by comprehensive data protection legislation in Malaysia.<br /><br />A Data Protection Act and a Privacy Act have to be enacted as well as an amendment to the Constitution enshrining the right to privacy.MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-57411597949291106242009-05-03T01:46:00.000-07:002009-05-04T01:52:24.144-07:00FLOW CHART FINANCIAL MEDIATION BUREAU<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgeF9iYQa5y7udaQZ0r4IWO6HO9X6o9oVhe-g8CYz3B70hQAuIjYxoLuQgJgJWRqwAQ4fi-Ht6s-q17kyOHHpIuJiv5vs5kgEjUZ96ihliNpQQlxAqxyoE0p2zOetv-8Br3VVTKcDIuE3u6/s1600-h/Slide2.JPG"><img id="BLOGGER_PHOTO_ID_5331888790500485298" style="WIDTH: 150px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgeF9iYQa5y7udaQZ0r4IWO6HO9X6o9oVhe-g8CYz3B70hQAuIjYxoLuQgJgJWRqwAQ4fi-Ht6s-q17kyOHHpIuJiv5vs5kgEjUZ96ihliNpQQlxAqxyoE0p2zOetv-8Br3VVTKcDIuE3u6/s200/Slide2.JPG" border="0" /></a><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEipvo2NXT_wS_spIiJNuL8HRYCrCgphHdWVlIvMWhbXvXmxRjhHWs4u697xdtzJotyXl41tjInTK3ihxUkUpw9R60tejElsSkwflFGjJvci8JpwMNig8T4iJRk4uHfc1s_Mj897V6u7w6YO/s1600-h/Slide1.JPG"><img id="BLOGGER_PHOTO_ID_5331888652351475090" style="WIDTH: 150px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEipvo2NXT_wS_spIiJNuL8HRYCrCgphHdWVlIvMWhbXvXmxRjhHWs4u697xdtzJotyXl41tjInTK3ihxUkUpw9R60tejElsSkwflFGjJvci8JpwMNig8T4iJRk4uHfc1s_Mj897V6u7w6YO/s200/Slide1.JPG" border="0" /></a><br /><br /><div></div><br /><div></div></div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-13889080158117610282009-05-03T01:36:00.000-07:002009-05-04T01:38:59.667-07:00TRIBUNAL FOR HOMEBUYER CLAIMS<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEixcVBlOeY_A1DD-MXPPgbe6Z6HSiFOH8vVAT5UL-mHVQ2FI5qXTkmrZXKO5DP9-WfRNYfU4eshzEPMflOWo5IMNHf5Wgr9ECtUdtNc7OzLULTERGdN_RUkQzhObmX1FUScELkPZq1aeQul/s1600-h/Slide2.GIF"><img id="BLOGGER_PHOTO_ID_5331885350571502930" style="WIDTH: 150px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEixcVBlOeY_A1DD-MXPPgbe6Z6HSiFOH8vVAT5UL-mHVQ2FI5qXTkmrZXKO5DP9-WfRNYfU4eshzEPMflOWo5IMNHf5Wgr9ECtUdtNc7OzLULTERGdN_RUkQzhObmX1FUScELkPZq1aeQul/s200/Slide2.GIF" border="0" /></a><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh8TAnOmXSXYIZmcxgarv66Ham-kJuTmufV0tUqsXzYuQvaq4C8UzRAtc6OmLBi9xgfQaMjSg-Ls42e1CY0tZYJyvFpfQjcVeKsdAmaTO0eLLwQy1sI37HXUu5clC9cgsAlk22ne5KGNjhr/s1600-h/Slide1.GIF"><img id="BLOGGER_PHOTO_ID_5331885274453117474" style="WIDTH: 150px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh8TAnOmXSXYIZmcxgarv66Ham-kJuTmufV0tUqsXzYuQvaq4C8UzRAtc6OmLBi9xgfQaMjSg-Ls42e1CY0tZYJyvFpfQjcVeKsdAmaTO0eLLwQy1sI37HXUu5clC9cgsAlk22ne5KGNjhr/s200/Slide1.GIF" border="0" /></a><br /><br /><div></div><br /><div></div></div>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-28558755572637900582009-05-03T01:26:00.000-07:002009-05-04T01:58:24.497-07:00TRIBUNAL FOR CONSUMER CLAIMS FLOW CHART<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjiUP2ZD1zGoxNkERN7FzIkADhrk-U8rMPFL4hlw401sXHHOP1KpVEX0i3GWHcXU3gGwEKvns7snvTHv8z4fmpHyr54l6OdWBxcEDCqFAbiaBpby4vyxgaZ8Syzeg_OgjL1n9rVsMBuBoF7/s1600-h/Slide2.GIF"><img id="BLOGGER_PHOTO_ID_5331884158656907330" style="WIDTH: 150px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjiUP2ZD1zGoxNkERN7FzIkADhrk-U8rMPFL4hlw401sXHHOP1KpVEX0i3GWHcXU3gGwEKvns7snvTHv8z4fmpHyr54l6OdWBxcEDCqFAbiaBpby4vyxgaZ8Syzeg_OgjL1n9rVsMBuBoF7/s200/Slide2.GIF" border="0" /></a><br /><div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjB1YVbuIgkeO06ivBeLu_KQn9GFRXZ5jVZpU_w42fetff2ZshK_yhqhXvayvqLfQVgaxPf2Q_7-7pbpO-lEqvihsE4nU1xrFUYYQbOBad1GakKE-6rocXb3OKx4UbcvfqXwqnGIgzY7uTF/s1600-h/Slide1.GIF"><img id="BLOGGER_PHOTO_ID_5331884082106820834" style="WIDTH: 150px; CURSOR: hand; HEIGHT: 200px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjB1YVbuIgkeO06ivBeLu_KQn9GFRXZ5jVZpU_w42fetff2ZshK_yhqhXvayvqLfQVgaxPf2Q_7-7pbpO-lEqvihsE4nU1xrFUYYQbOBad1GakKE-6rocXb3OKx4UbcvfqXwqnGIgzY7uTF/s200/Slide1.GIF" border="0" /></a><br /></div><br /><p><span style="font-size:0;"></span></p><br /><p></p>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-57663893922093533332009-05-03T01:20:00.000-07:002009-06-08T20:00:55.782-07:00WILAYAH PERSEKUTUAN - NEWS<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg5FIjOBp0a0Dcft4Yh7W61XctPxrbL47CLpcg5oVkZLkT1g8wolB0C4EDsjHUong6i036q4sxj8XQS4GoF6NNPQZvyzMFHeU5Az-OGutsgt25wzOhZktOtGqu0R-Cqm9QPZR3ThW_cmv_c/s1600-h/mcaconsumer-kwongming-compress%5B1%5D.JPG"><img id="BLOGGER_PHOTO_ID_5331881885134189058" style="WIDTH: 251px; CURSOR: hand; HEIGHT: 292px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg5FIjOBp0a0Dcft4Yh7W61XctPxrbL47CLpcg5oVkZLkT1g8wolB0C4EDsjHUong6i036q4sxj8XQS4GoF6NNPQZvyzMFHeU5Az-OGutsgt25wzOhZktOtGqu0R-Cqm9QPZR3ThW_cmv_c/s200/mcaconsumer-kwongming-compress%5B1%5D.JPG" border="0" /></a><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhRTrIufeR5D75WSuqpvP1Ci-mbGtY2JbeZakvzK8TxafvtjQ92U-B4UjbsWbeM54nHEE6WDYOMq4HerjrICNy4vPoPj3XGYI3Tdf06Rsy6AMNqvZykmEN6FbywSMtLqLYphDYFAUxF5hpv/s1600-h/mcaconsumer-chinapress-edit2%5B1%5D.JPG"><img id="BLOGGER_PHOTO_ID_5331881050644901490" style="WIDTH: 309px; CURSOR: hand; HEIGHT: 175px" alt="" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhRTrIufeR5D75WSuqpvP1Ci-mbGtY2JbeZakvzK8TxafvtjQ92U-B4UjbsWbeM54nHEE6WDYOMq4HerjrICNy4vPoPj3XGYI3Tdf06Rsy6AMNqvZykmEN6FbywSMtLqLYphDYFAUxF5hpv/s200/mcaconsumer-chinapress-edit2%5B1%5D.JPG" border="0" /></a>MCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-1912328989699180632009-05-02T20:43:00.000-07:002009-06-08T20:08:39.423-07:00Sabah - NewsSource - <strong>The Star Online</strong><br />Date - <strong>Monday, 4.5.2009</strong><br />WebLink - http://www.thestar.com.my/news/story.asp?file=/2009/5/4/nation/3828562&sec=nation<br /><br /><strong>Group: Check ‘fishing with pesticides’ claim</strong><br /><br />KOTA KINABALU: The Sabah Consumers Association wants the state government to check into an allegation that pesticides are used to harvest lobsters in Sungai Mangalong, Sipitang.<br /><br />Its president Datuk Patrick Sindu said such an act not only killed the lobsters and fishes, but was also hazardous to human life.<br /><br />“Prior to this, there have been reports on the use of fish bombs at sea and fish poison in rivers, but the use of pesticides in rivers, which supply water to treatment plants, is something that must be looked into seriously.<br /><br />He was responding to a picture story on the matter, published in a local newspaper here yesterday. — BernamaMCA CONSUMER AFFAIRS BUREAUhttp://www.blogger.com/profile/12758360855466407086noreply@blogger.com0tag:blogger.com,1999:blog-150279512435336630.post-27956128576477164362009-04-30T01:05:00.001-07:002009-04-30T01:12:32.224-07:00Video Clip of MCA Consumer Awareness Campaign on 24/4 马华消费人醒觉运动影片<object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/fZIVQIhnTwQ&hl=en&fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/fZIVQIhnTwQ&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object>Unknownnoreply@blogger.com0