Message fromThe Chairman of MCA Consumer Affairs Bureau
I am pleased to present the MCA Consumer Affairs Bureau’s blog. The launch of this blog is timely as the current economic economic uncertainty in Malaysia is affecting many consumers and business owners. This blog represents the Bureau’s aspirations to be closer to the hearts of the public of all races and age in assisting them in issues related to consumerism. This blog will be one of the main communication tool for our Bureau to communicate to the public about current consumer issues, the Bureau’s announcements of its events and latest articles and also news related to consumerism.
The National MCA Consumer Affairs Bureau committee for the term 2008-2011 has been formalised recently. As the Chairman of the Bureau I am indeed glad that I have a group of committed team of committee members who are representatives of the MCA Consumer Bureau for all the states in Malaysia working closely with me to achieve the Bureau’s objective. The Bureau’s objective is to be one of the active voices in promoting consumer education to the general public and promote the development of consumerism in Malaysia.
To achieve the objective, one of our Bureau’s main activity will be to focus on strengthening the consumer rights by eradicating the swap and win contest. We are also organising a nationwide road show to promote consumer education to economic players such as manufacturers, service providers, wholesalers, retailers and consumers. We hope that the business owners be able to provide to the consumers goods and services which are high quality yet fair in value.
Our Bureau’s philosophy is to create a harmonious and friendly environment amongst the consumers and business sector by improving the “consumer confidence”. I believe the local goods and services providers are putting more effort and investments in producing high quality Malaysian made products and services. It will directly benefit the consumers when they purchase Malaysian goods and services which are “value for money and high in quality” at par with exported goods and services. The more consumers purchase Malaysian made products and services, the more jobs will be made available.
The Bureau is also focusing on the importance of enforcement and law. I glad that have in our Bureau we have committee members from the legal profession who will assist us in handling consumer complaints and consumer tribunal issues. Enforcement is one of the best effective means to force businesses to comply with laws, regulations and guidelines such as the Tribunal for Consumer Claims Malaysia. The tendency to act only on reports must end. There must be emphasis on preventive action.
Thank you and all the best.
TAN CHENG LIANG
Chairman
MCA Consumer Affairs Bureau
The National MCA Consumer Affairs Bureau committee for the term 2008-2011 has been formalised recently. As the Chairman of the Bureau I am indeed glad that I have a group of committed team of committee members who are representatives of the MCA Consumer Bureau for all the states in Malaysia working closely with me to achieve the Bureau’s objective. The Bureau’s objective is to be one of the active voices in promoting consumer education to the general public and promote the development of consumerism in Malaysia.
To achieve the objective, one of our Bureau’s main activity will be to focus on strengthening the consumer rights by eradicating the swap and win contest. We are also organising a nationwide road show to promote consumer education to economic players such as manufacturers, service providers, wholesalers, retailers and consumers. We hope that the business owners be able to provide to the consumers goods and services which are high quality yet fair in value.
Our Bureau’s philosophy is to create a harmonious and friendly environment amongst the consumers and business sector by improving the “consumer confidence”. I believe the local goods and services providers are putting more effort and investments in producing high quality Malaysian made products and services. It will directly benefit the consumers when they purchase Malaysian goods and services which are “value for money and high in quality” at par with exported goods and services. The more consumers purchase Malaysian made products and services, the more jobs will be made available.
The Bureau is also focusing on the importance of enforcement and law. I glad that have in our Bureau we have committee members from the legal profession who will assist us in handling consumer complaints and consumer tribunal issues. Enforcement is one of the best effective means to force businesses to comply with laws, regulations and guidelines such as the Tribunal for Consumer Claims Malaysia. The tendency to act only on reports must end. There must be emphasis on preventive action.
Thank you and all the best.
TAN CHENG LIANG
Chairman
MCA Consumer Affairs Bureau
我很高兴呈献了马华消费人事务局部落格。马来西亚的经济不确定影响了成千上万的商家和海外群体。设立此部落格是于时并进的。本局部落格的意愿是接近民众，深入到每个种族和阶层，协助他们明白有关消费主义的资讯。此部落格是本局联系公众的主要工具。本局将发表有关消费人事务的最新资讯，消费条例与消费公众共享。
2008年至2011年度全国马华消费人事务局委员会已经成立。身为委员会主席，我感到幸慰我拥有一个献身的团队。代表着全国各州的委员和我一起工作，以完成马华消费人事务局的使命。本局的宗旨是扮演有效的角色，促进公众消费人的教育，建立有消费人意识的马来西亚。
要完成这使命，本局的主要活动是聚焦在加强消费人权益上。我们将组织一组全国性巡回车队推广消费人教育至经济团体如制造业、服务业、批发商、零售商和消费人。我们期望所有商家能提高服务，供应品质好价格公平的商品给消费人。
我们的理念是创造一个商家和消费人的友善、亲和的环境，促进消费信心。我相信本地商品和服务业者会更积极的生产高品质的马来西亚制造的商品，提供更完美的服务。这将使消费人直接受惠购买马来西亚商品，将促进越多的工作岗位。
本局也注意到法制的重要性。我很幸慰本局委员会拥有法律界的专业人士。他们将协助消费人处理投诉，法律新的问题。法律行动将有效的迫使商家遵守法律，遵从消费人仲裁庭的指令。这将使商人有警惕的作用，保护消费人的权益。
马华中央消费人事务局主任陈清凉同志
Posts
抗议消费人仲裁庭庭住对于神圣教育领域的亵渎性裁决
ReplyDelete消费人仲裁庭庭主于9/11/09日针对案件TTPM-WP-(P)-2003-09所做出的裁决,本学院必须针对一个没有出席上课的学生,赔款五千零吉!
此判决已经对马来西亚神圣的教育领域做出严重的亵渎性举止,消费人仲裁庭已经在为出席率不好的的学生去索赔,这样的例子,已经严重的打击了国家教育领域工作者的士气,刮了神圣学府的耳光!
身为马来西亚的一个维护正义的裁判机构,消费人仲裁庭应该要鼓励学生,遵守学校的规则,做一个听话的好学生,而不是去协助纪律有问题的学生来挑战教育界,这已经助长了严重的歪风,这也让原本两位好学生有样学样的去做出控诉学校的举动,她们背叛学校的行为绝对影响她们未来在美容领域工作的前途,没有一家美容中心会录取背叛学校的学生,她们未来光明的前程就因为庭主的错误判决而被耽误!
本学院一直以来对于听话的好学生,慷慨栽培,甚至已经为她们做出所付出的学费十倍以上的贡献,这些为数超过50人的学生皆可全部上庭做证!
本学院看不出,也不明白为何要对于一个不守规则的学生奖以现金,伟大的先知也没有指示学校必须给不听话的学生发出任何奖励金!
本学院向消费人仲裁庭庭主做出最严正的声明,本学院是敬爱上苍,遵守国家法律的一家教育机构,本学院没有理由作出亵渎上苍,亵渎国家法律,涂毒教育领域的向违反纪律的学生奖以现金的行为!
还有,本学院也对于消费人仲裁庭,插手教育机构的校内纪律问题,深表莫大的遗憾!这已经完全侵犯与剥夺教育机构对于学生纪律处分的权利!
本学院衷心的期待,消费人仲裁庭庭主,立刻还本学院一个公道,还马来西亚教育领域一个公道,要知道,教育是崇高与伟大的,教育机构是不能向违反纪律的学生低头,我们绝对会为我们身为教育机构的权利,抗争到底!